Changelog

Follow up on the latest improvements and updates.

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Custom Labels (1)
Hey ReachInbox Fam,
We’re thrilled to roll out a powerful new feature: Custom Labels with AI Tagging! 🎉
What’s New?
Now you can create personalized labels that are perfectly tailored to your unique workflow. Thanks to AI Tagging, organizing and managing replies has never been easier.
Why This Feature is a Game-Changer
With Custom AI Labels, you’re in full control of how your inbox is organized. Here’s what you can do:
Create Your Own Labels: Design custom labels that suit your needs, your way.
AI-Driven Tagging: Let AI do the heavy lifting! Incoming replies are automatically labelled based on the rules you set.
Complete Customization: Tailor your labels with:
  • Specific conditions for when the label should apply.
  • A tone filter (positive, neutral, or negative).
  • A unique label name.
  • Examples to help the AI recognize matching responses.
This means less manual work, more organization, and a smoother workflow—all powered by AI.
Who Can Use This?
Custom AI Labels are available now for all users. Start leveraging this feature today to supercharge your email management!
Learn More about Custom Labels here
💬 We Want to Hear From You!
Your feedback is invaluable to us. Try it out and let us know what you think!
We’ve rolled out some exciting updates to make your experience even better! Here’s what’s new:
Provider Icons for Leads
Easily identify email providers at a glance! Icons are now displayed next to each lead, showing whether their email belongs to Google or Outlook. (More providers coming soon!)
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Bounce Reasons in Lead Activities
No more guesswork! When a lead bounces, you can now see the specific bounce reason directly in their activity log.
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Daily Bounces for Connected Email Accounts
Track performance like a pro! View the daily bounce count for each of your connected email accounts to stay on top of your email deliverability.
See the number of bounces occurring for each of email accounts daily.
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Delivery Optimization Warning in Sequence Editor
Stay in control of your sequences! The sequence editor now indicates whether delivery optimization is enabled. You can quickly adjust your emails or disable the feature as needed.
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We’re excited to announce a range of new warmup features designed to make email warmups smarter, more human-like, and more tailored to your needs. These updates build on last year’s significant improvements, pushing email deliverability to the next level.
What’s New?
Daily Warmup Limits
Set a minimum and maximum limit for daily warmup emails. Warmups gradually increase until the max limit is reached, after which the system randomly selects the number of warmup emails sent each day within your set range. This randomization improves authenticity. For best results, we recommend setting the range between 10 and 20.
Business Warmup Category
Match warmup emails to your industry by selecting a category from our dropdown menu. This ensures warmup emails resemble the type of content you’ll send later.
Don’t see your industry? Contact us at support@reachinbox.ai, and we’ll add it for you.
Max Thread Count
Control the maximum number of emails in a single thread to simulate real conversations. Adjust this easily in settings; we recommend setting it to 2-3.
Time Delay Between Warmup Emails
Add natural delays between warmup emails by setting a minimum and maximum time. A random delay is selected within this range for every email, ensuring variability. These delays are automatically optimized based on your daily warmup limits.
If you’re unsure about changing these settings, contact support@reachinbox.ai for guidance.
Enhanced Warmup Pool
We’ve further optimized our warmup pool for better deliverability and reliability.
Improved Template Variety and Rotation
We’ve added even more templates and reply variety to make warmup emails appear even more natural and engaging.
Try out these features today and take your email deliverability to new heights!
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Want to Learn About Warmup 2.0?
Last year, we introduced Warmup 2.0, which completely revolutionized our approach to email warmups. To learn more about these foundational updates, click here.
Have questions or need help? Reach out to us at support@reachinbox.ai. Let’s keep your emails where they belong—in the inbox! 🚀
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Behind the scenes in 2024, we've supercharged ReachInbox's core infrastructure. Here's some of the changes we made that enhanced your deliverability and platform experience:
Warmup 2.0
We’ve completely revamped our approach to warmups with several key improvements. Here’s what’s new:
Rebuilt Architecture for Stability and Improved Deliverability
A complete overhaul of the warmup system's foundation for better reliability.
Warmups Now Start Instantly Once Enabled
No more delays – warmups start immediately after being enabled, reducing wait times.
Improved AI-generated warmup Templates and Replies
Our AI-generated templates and replies have been enhanced for more effective and personalized warmups.
Save from Spam
Warmup emails landing in spam are now automatically marked as "not spam," ensuring better inbox placement.
Optimized Template and Reply Rotation
More efficient rotation of templates and replies, improving the overall quality of warmups.
One-Click Option to Move Warmup Emails to a Custom Folder
Completely automated process to move warmup emails to a custom folder with just one click.
Enhanced Warmup Pool Maintenance
Any email addresses detected with bounces are immediately paused from receiving warmup emails until the issue is addressed.
Deliverability and Monitoring Enhancements
Enhanced Bounce Detection
ReachInbox can now detect bounced emails with much higher accuracy, resulting in better analytics and allowing you to take quicker action
Bigger IP Pool with Constant Monitoring
Implemented a 5x larger IP Pool, automatically expanding as more users join, ensuring fewer emails are sent from each IP. These IPs are checked against blacklists daily, leading to improved email deliverability.
SSL on Custom Tracking Domains
We’ve implemented SSL (Secure Sockets Layer) Protocol, drastically improving security for Custom Tracking Domains used in ReachInbox
Enhanced Open Rate Tracking Reducing Spam Risk
We’ve made our tracking pixel compliant with major mail exchanges (Gmail, Outlook), allowing you to continue tracking with a significantly reduced risk of landing in spam.
Platform Speed and Stability Enhancements
Several optimizations across the platform resulted in faster load times, stable operations and scaled systems to support increased user base
These upgrades ensure your campaigns perform at their best. Here's to an even better 2025!
You asked, and we delivered! 2024 was packed with powerful new features shaped by your feedback. Here's some of what we launched to boost your outreach success:
Campaigns and Deliverability
Subsequences: Enjoy a campaign within a campaign
Subsequences in ReachInbox empower you to automate follow-up actions with your leads based on specific conditions. These conditions can be triggered by lead statuses or specific keywords in replies.
Leading The Way with ESP Targeting
One of the first few tools to implement ESP Targeting is keeping an eye on industry developments. Send emails more strategically by targeting specific ESPs (Email Service Providers) for improved deliverability.
Provider Matching
Automatically match your sending accounts with your leads depending on the most compatible ESPs (Email Service Providers)
Bounce Protection
Automatically pause any campaign where the bounce rate exceeds 10%, protecting your domain reputation and allowing you to take action in time.
Advanced Link Tracking
If you have multiple links in your sequences, you now track analytics for each individual link to understand what’s working better!
Auto-Fetch New Leads from Google Sheets
Sync ReachInbox with your leads on Google Sheets. Any new leads added to the sheets will be updated in ReachInbox automatically.
Custom Tags for Campaigns and Email Accounts
Effortlessly organize your mailboxes and campaigns by adding custom tags, making tracking the specific role of each campaign or mailbox easier.
Onebox
AI-Powered Out-Of-Office Rescheduler
Automatically detects out-of-office replies and schedules follow-ups for the lead's return date, saving time and ensuring seamless engagement.
Reply Templates Within Onebox
Save time with custom templates for quick and consistent replies directly within the Onebox interface.
Push Notifications for Positive Replies
Never miss an opportunity! Get instant notifications whenever you receive a positive reply, so you can strike while the iron’s hot.
PWA Mobile App
Get ReachInbox on your phone and manage replies on the go!
Keyboard Shortcuts in Onebox
Swiftly navigate within Onebox with an expansive list of keyboard shortcuts
Bulk Actions in Onebox
Managing your inbox just got easier! You can now select multiple emails and perform bulk actions like delete and archive in both the Primary and Others sections of Onebox.
Attachments in Onebox
Send and receive attachments within Onebox, making sharing files with your leads easier.
Integrations
New Integrations Added
New integrations are available to leading automation tools like Pabbly and Activpieces for enhanced workflow automation and smooth CRM integration.
Expanded API Endpoints for Automation
Empower developers with new API endpoints for Campaigns, Onebox and Leads to create robust automation tailored to your business needs. Learn more at docs.reachinbox.ai
Introduced the Ultimate Combination for Mailbox Infrastructure
We introduced a Done-For-You setup within ReachInbox in partnership with Zapmail - allowing you to easily set up cold-email infrastructure at a fraction of the cost!
Thanks for an amazing 2024! More exciting features coming your way in 2025.
Tired of spending time manually replying to every positive response? 🤔
Good news! You can now streamline your workflow with OneBox by creating and using email templates directly while replying. Reply like a pro—faster, smarter, and more efficiently—with just a click! 🖱️
Here’s how easy it is to set up:
  • Open OneBox in your ReachInbox account and select the email you'd like to reply to.
  • Hit the Reply button, then click the template icon and choose Create New Template.
  • Craft your response, save the template with a name, and you're all set!
The next time you reply, simply select your template, make any necessary tweaks, and hit send. It's that simple! 🚀
Watch the full tutorial to see it in action! 🎥 : https://youtu.be/-CYHV-G3Hw4?feature=shared
With this powerful feature, managing your emails has never been easier. Start replying faster and smarter with ReachInbox.ai.
Provider Matching
Ready to boost your email deliverability with smarter outreach? Our latest feature, Provider Matching, is here to help you get better results from your cold email campaigns! 🎯
With Provider Matching, we align your sending inboxes with the recipient’s email provider—so your Google accounts reach Google leads, and your Outlook accounts connect with Outlook leads. This simple but powerful feature improves inbox placement and reduces the chance of landing in spam. 📈✨
💡 How does it work?
1️⃣ Add both Google and Microsoft mailboxes to your account.
2️⃣ Turn on Provider Matching in your campaign settings.
3️⃣ Watch as your emails reach more leads and your response rates skyrocket!
Ready to take your campaigns to the next level? Try Provider Matching now and see the difference! 🔥
Managing your inbox just got easier! You can now select multiple emails and perform bulk actions like delete and archive in both the Primary and Others sections of Onebox.
Here’s why this feature will streamline your workflow:
✅ Faster Management: Delete or archive emails in bulk with just a few clicks.
✅ Increased Efficiency: Clean up your inbox quicker, with less hassle.
✅Stay Organized: Keep both Primary and Others sections clutter-free.
Start using bulk actions today and make inbox management a breeze! 🚀
Check out this tutorial to learn more: https://youtu.be/Faida6bDtUY?si=r3m7ERd4DcFy2WJF
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We are thrilled to announce that ReachInbox is now integrated with Pabbly Connect, unlocking a new level of automation and efficiency for your email campaigns. 🚀
What Does This Integration Offer?
With Pabbly Connect, you can now automate tasks and workflows between ReachInbox and 2,000+ other apps—without writing a single line of code! From updating your CRM to notifying your team on Slack, this integration is here to streamline your email outreach and maximize productivity. 📊
Key Benefits of ReachInbox Integration with Pabbly:
🔗 Seamless Workflow Automation: Connect ReachInbox with various tools and services to automate repetitive tasks, like updating lead statuses, creating new leads, or starting campaigns based on specific triggers.
⚡ Trigger Actions Across Apps: Automatically update your Google Sheets, sync leads to your favourite CRM, or get instant Slack notifications when key events happen in your email campaigns.
👥 No Coding Required: Whether you’re managing lead generation, campaign analytics, or enabling email warmups, everything can be automated with simple drag-and-drop workflow setups in Pabbly Connect.
Get Started Today!
Integrate ReachInbox with Pabbly Connect and take your email outreach to the next level. Save time, reduce manual tasks, and focus on what matters—building valuable connections! 🤝
We’re excited to roll out a much-anticipated feature in ReachInbox—
attachments in Onebox!
You can now send and receive attachments within Onebox, making sharing files with your leads easier.
Here’s what’s new:
📂 Seamless File Sharing:
Attach documents directly in replies.
⚡ Enhanced Workflow:
No more switching between platforms to send files.
💼 Simplified Communication:
Keep all conversations and files in one place.
Yet another exciting enhancement, experience ReachInbox’s improved Onebox now! ✨
Check out the tutorial below to see this new feature in action!
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