Changelog

Follow up on the latest improvements and updates.

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We're excited to share our latest batch of updates designed to make your email outreach more powerful, intuitive, and efficient. This release focuses on giving you better control over your team, streamlining your lead management process, and fixing important issues based on your feedback.
🆕 Features
Granular Access Controls!
Granular Controls
The most requested update to team management is now live!
Take complete control over your team's permissions with our new granular access system. When inviting team members, you can now precisely control which sections and features they can access, ensuring better security and workflow management for your organization.
Upload All Variables with One Click
Streamline your lead import process with our new bulk selection feature. Instead of manually choosing each variable to import, you can now select all variables with a single checkbox click, making lead uploads faster and more efficient.
Improved Auto-Detection & Mapping
Our intelligent system now provides enhanced auto-detection capabilities, automatically identifying and mapping lead list columns to pre-set variables, including email addresses. This improvement makes lead uploads more intuitive and reduces manual configuration time.
Extended AI Reply Agent Coverage
The AI Reply Agent now functions seamlessly in the "Others" tab of Onebox, expanding automated response capabilities across your entire inbox management system.
Email Verification Status in Exports
Export reports now include email verification status, providing comprehensive data for your lead quality analysis and campaign planning.
✨ UI Enhancements
Expanded Pre-Set Variables
We've significantly expanded our pre-set variable library to include commonly used data fields:
  • Job Title
  • Industry
  • LinkedIn Profile URL
  • Company Website
  • Company LinkedIn URL
  • Location
Workspace & Warmup Category Search
Navigate your workspace more efficiently with new search functionality for both workspaces and warmup categories, helping you quickly find what you need.
🔧 Bug Fixes
Fixed timestamp display issue
Resolved incorrect timestamp appearances when forwarding emails in certain scenarios.
Corrected image alignment
Fixed bug where images in emails didn't follow user-specified alignment settings.
Enhanced export filtering
Resolved issue where all leads were exported despite specific filter selections.
Verification Results graph fixes
  • Corrected color coding for invalid emails
  • Now properly displays valid catch-all emails in results
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💬 Get in Touch
Have feedback on these updates or need help getting started with any of the new features? We'd love to hear from you! Reach out to our support team at and we'll be happy to assist.
Stay tuned
– we have some major exciting new features coming soon that will take your email outreach to the next level! 🚀
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Ready to take your email automation to the next level? We've just released a comprehensive API suite that puts the full power of ReachInbox in your hands, plus some smart improvements to make your daily workflow even smoother.
👨‍💻 APIs
This is a big one! We've launched a comprehensive API suite that gives you programmatic access to nearly every aspect of ReachInbox. Whether you're building custom integrations, automating workflows, or creating your own email management tools, these APIs unlock serious flexibility.
New API Capabilities:
  • Create Campaign
    : Build new campaigns programmatically with all your preferred settings
  • Add Sequences to Campaign
    : Dynamically add email sequences to your campaigns
  • Update Campaign Details
    : Modify existing campaign settings and configurations
  • Connect IMAP Account
    : Programmatically add and configure new email accounts to your ReachInbox setup
  • Update Account Options
    : Modify account settings and preferences through API calls
  • Check Custom Domain Status
    : Monitor the verification status of your custom domains
  • Get Account Overview
    : Retrieve comprehensive account information and statistics
  • Update IMAP/SMTP Connection
    : Modify email server connection settings on the fly
  • Warmup Analytics
    : Access detailed warmup performance data and metrics
  • Create Tags
    : Create custom tags
  • Get All Tags
    : Fetch all user tags
  • Add Tag to Campaign
    : Assign tag to campaign
  • Remove Tag from Campaign
    : Remove tag from campaign
  • Add Tag to Email
    : Assign tag to email(s)
  • Remove Tag from Email
    : Remove tag from email(s)
This API suite opens up possibilities for automated campaign management, bulk account setup, and seamless integration with your existing tech stack. Learn more here
🚀 Features and Improvements
Email Verification Credit Usage History
Track every verification credit like a pro. Access detailed usage and refund history across all your campaigns through Settings → Billing → Verification History. Perfect for monitoring costs and understanding your verification patterns.
DNS Settings for Email Accounts
Manage DNS records for ReachInbox-purchased email accounts directly from the platform.
AI Tagging Improvements
We've made our AI tagging smarter and more reliable. The system now catches unsubscribe requests and negative sentiment in subject lines more accurately, and we've trained it to ignore previous email blockquotes more accurately so it focuses on the actual new content.
🎨 UI/UX Improvements
Health Score History Enhancement
Warmup Health Score history got a visual upgrade with a cleaner graph UI, plus we fixed the annoying bug where scores always started at zero instead of showing your actual starting point.
Optimized Onebox
Smoother scrolling, faster loading, better performance. Your Onebox experience just got a performance boost under the hood.
🛠️ Bug Fixes
Campaign Visibility
Fixed campaigns disappearing from the UI when selecting archived campaigns in certain scenarios
Checkbox Alignment
Corrected the slightly misaligned top checkbox across all pages. A small fix for our detail-oriented users who definitely noticed this one
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This release is all about giving you more control and better insights. The new APIs especially open up a world of automation possibilities.
Questions? We're here to help - simply reach out on support@reachinbox.ai
We've been busy building features that make your email outreach smoother and more effective. From AI-powered content scoring to smarter campaign management, here's what's new in your ReachInbox toolkit.
🚀 Features
Campaign Slow Ramp
Gradually increase your daily email sends by your chosen increment until you hit your target daily limit. This helps establish a positive sending reputation with email providers, reducing the risk of being flagged while you scale up your outreach volume.
Campaign Ramup
Email Verification Filters
Filter leads based on their email verification status directly within campaigns.
Email Verification Filters
AI Content Score
Get your email content graded on spam words, length, personalization, and spintax usage before sending. The system provides replacement suggestions for detected spam words, helping you avoid spam filters and improve inbox placement rates.
Spam Score Checker
Enhanced Bulk Actions in Onebox
Streamline your workflow with new bulk operations:
  • Bulk Add Emails to Blocklist
     - Quickly block unwanted senders
  • Bulk Add Domains to Blocklist
     - Block entire domains at once
  • Bulk Mark as Read/Unread
     - Manage your inbox status efficiently
Bulk Actions in Onebox
Template Editing in Onebox
Edit email templates directly from your Onebox interface, eliminating the need to navigate to separate template management sections and speeding up your workflow.
Template Edit
Auto-Optimize A/Z Testing
Our system automatically analyzes your A/Z test variants based on your preferred metrics (reply rate, open rate, or click rate) and selects the best-performing variant. Less manual work, more winning campaigns.
A-Z Auto Optimize
Delivery Optimization for First Email
Send your first email as text-only while keeping subsequent emails in HTML format. This improves deliverability for cold outreach by making initial contact appear more personal, with tracking enabled from the second email onward.
Delivery Optimization
Improved Website Visitor Email Discovery
Enhanced email finding capabilities for website visitors, helping you identify and reach more potential leads from your website traffic.
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🎨 UI/UX Improvements
Activity Tracking for Lead Management
When you pause or resume a lead, the system now creates an activity card showing exactly when these actions occurred, providing better visibility into your lead management history.
Email Credits Depletion Alerts
Added warning notifications in campaigns and email accounts when your email credits are running low, helping you avoid unexpected service interruptions.
Formatting Detection Warning
The system now detects hidden formatting when you paste content into email sequences and warns you, preventing unintended styling from being included in your emails.
That's a wrap! These updates should make your email outreach smoother than your morning latte. Got questions? Our support team is standing by with answers on support@reachinbox.ai
🚀 ReachInbox Release Notes – May 17th, 2025 (v2.5.2)
We’re excited to roll out the latest updates to ReachInbox! From a more powerful Onebox to a lot of bugs being squashed, here’s everything that’s new and improved -
🌟 Major Updates
📬 Onebox Updates
Unread count by label 📩
You can now see the unread email count for each label (e.g. Interested, Not Interested) inside Onebox
Awaiting reply filter and icon 🔍
A new filter and icon help you identify leads still awaiting a reply from you. You can further filter these by AI labels like "Interested"
Campaign replies detection in Others tab ⚙️
Sometimes campaign replies land in the Others tab due to sender address or subject changes. We now use an algorithm to detect and surface these for review, allowing you to move them to Primary
Add inbound leads from Others to campaigns 💡
You can now directly add inbound leads from your Others tab into a campaign or lead list
Prioritize subsequence emails over new ones 🚀
Subsequence emails can now be prioritized to go out before emails to new leads
Webhooks for replies are now more granular 📡
Webhooks now fire for
each individual reply
in a thread, giving your integrations more control and precision
DMARC emails removed from Others tab 🧼
DMARC-related emails are now filtered out of the Others tab, keeping your inbox cleaner and more relevant
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🧰 UI Updates
Connect new accounts from campaign view 🧲
You can now connect new email accounts directly while creating or editing a campaign — no need to switch screens
Improved light mode experience 🌞
We’ve resolved inconsistencies and visual glitches in Light Mode for a more seamless interface
Access workspace settings and billing anywhere 🔐
Admins can now view and manage workspace settings and billing from
any workspace
, not just "My Workspace"
Delete templates from anywhere 🗑️
You no longer need to go to Settings to delete templates — do it from wherever you are
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🐛 Bug Fixes
Email export daily limit issue fixed 🛠️
Fixed a bug that incorrectly showed a daily limit of 1 when exporting email accounts
Onebox icon unread count fixed 🧮
Resolved an issue where the unread count on the Onebox icon displayed incorrectly
Onebox campaign/email exclusion bug resolved🧹
Fixed an issue where excluded accounts or campaigns sometimes still showed up in Onebox
DNS record status bug squashed 🔄
Refreshing DNS status no longer incorrectly updates verification status
Global analytics bug fixed 📊
Fixed a bug that caused Global Analytics to only show analytics for the first 50 campaigns in a workspace
Move to Subsequences ➡️
For some users, move to subsequence did not work as intended → this has been resolved.
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We’re always working to make ReachInbox better for you. Have feedback or ideas? We’d love to hear them here. Thanks for being part of the journey – and stay tuned for even more exciting updates soon!
— The ReachInbox Team 💙
📬 ReachInbox Glow-Up: All the Shiny New Stuff!
We’ve made ReachInbox smoother, smarter, and more transparent than ever. Here’s everything that’s new and improved – and trust us, there’s a lot to get excited about!
🚀
New Features
Website Visitor Identification Pixel 🌍
Our biggest release yet! Now you can identify inbound website visitors and automatically add them to your campaigns. Capture warm leads right from your site and convert them effortlessly.
Email Verification (Now Built-In!) ✅
Clean your lead lists with confidence. ReachInbox now supports in-app email verification – including powerful catch-all validation – so you’re getting the most out of your leads. Better deliverability, better results.
Smart Time Gaps ⏳
Let your outreach run on autopilot. Your emails will now be sent evenly and randomly across your schedule for improved deliverability – no manual tweaking required.
Archived Emails View 📥
Need to revisit an old thread? You can now view, manage, and unarchive emails with ease, right from your inbox.
Variables in Onebox 🔄
Speed up your replies with dynamic templates. Use variables in Onebox and preview your emails to make sure everything looks just right before sending.
Simplified Lead Finder Plan Upgrades 🔍
Upgrading your Lead Finder plan is now a breeze – do it directly from within the app in just a few clicks.
UI Improvements
Campaign Analytics: Emails Left to Send ✉️
Want better visibility into your outreach? You can now see exactly how many emails are left to send at each step of your campaigns.
Billing Page Enhancements 💳
We’ve added icons and clearer descriptions to make choosing the right plan even easier. “Check Invoice History” has been renamed to “Manage Billing and Payment Methods” for greater clarity.
🛠️
Performance & Backend Enhancements
Increased Custom Label Limit 🏷️
You can now create up to 10 custom labels (up from 5) to better organise your replies in Onebox
Improved Lead Finder Accuracy 🎯
Our search logic has been fine-tuned to prioritise locations with more available contacts – giving you even more relevant results.
Website Visitor Pixel Whitelisted 🧘
We resolved a false security flag from Norton – our visitor pixel is now fully whitelisted and 100% safe to use.
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💬
We’re Just Getting Started
We’re always working to make ReachInbox better for you. Have feedback or ideas? We’d love to hear them here. Thanks for being part of the journey – and stay tuned for even more exciting updates soon!
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Here's what we've been cooking the past week 🧑‍🍳
🧑🏻‍💻 New Features
Schedule Templates
You can now save campaign schedules as reusable templates. Easily apply these templates across multiple campaigns, saving valuable time and effort. Note: Templates are workspace-specific.
Preview Different Leads in Sequence
Sequence previews now support viewing different leads instead of just the first on your list. Refreshing the preview will show how variables perform across various leads before your campaign begins.
Warmups Now Using MIME
We've updated Warmups from HTML-only format to MIME, a standard that combines plain text and HTML formats. MIME provides a neutral and optimal solution, enhancing your long-term email deliverability.
Schedule Replies in Onebox
You can now schedule email replies for future delivery directly within Onebox. Respect your leads' local time and eliminate manual reminders. Please note: only one scheduled reply per email thread is allowed.
Unsubscribe Based on Trigger Words
Automatically unsubscribe leads using trigger words. For example, set keywords like "STOP" or "Unsubscribe" to quickly manage your subscription lists effectively.
New Filter for Untagged Email Accounts & Campaigns
Quickly identify email accounts and campaigns without assigned tags using our new filter option. Managing and assigning tags is now faster and simpler.
OneBox API for Email Replies
We’ve introduced a new API endpoint that allows users to reply to leads directly through the Onebox API, enhancing integration capabilities.
🎨 UI Enhancements
  • Warmup feature icon updated to a 🔥 fire icon for easier recognition.
  • Email providers now clearly displayed, with emails purchased via ReachInbox specifically highlighted.
  • Workspace names are now shown directly beneath email accounts, enhancing clarity. A similar improvement will soon apply to campaigns.
  • Improved visuals when users upgrade their plans.
  • The Rich Text Editor now has a fixed height, preventing the toolbar from shifting downward when typing long messages in sequences or Onebox replies.
  • A convenient Table of Contents was added on the Campaign Options page for quick navigation between sections.
  • While manually adding entries to blocklists, all entries can be separated by either space, enter or comma-> Space and all entries are turned into tag chips for a neater look overall.
🐞 Bug Fixes
  • Resolved an issue where AI Prompt Jobs continued to run after leads were deleted.
  • Fixed a bug preventing emails in the "Others" section from being archived.
  • Addressed a bug that allowed VAs to edit certain campaign options when they shouldn’t have had access.
  • Corrected an issue where leads were not being paused properly through Onebox.
  • Fixed a display issue in AI Replies where snippets weren’t showing correctly.
  • Fixed a bug where AI Replies appeared briefly disabled before displaying as enabled.
March was packed with powerful upgrades across the platform—from smarter filters to AI-powered replies. Here's everything we shipped this month to help you work smarter, move faster, and stay organized.
___________________________________________________________
🔍 Smarter Lead Filtering
Managing leads just got a whole lot easier. We've added
new filters
in the Lead section so you can zero in on exactly who you want to follow up with.
Here’s what’s new:
  • Email Opened, but No Reply
  • Email Not Opened
  • Reply Not Received
  • Link Clicked, but No Reply
  • Google Leads
  • Outlook Leads
  • Other Provider Leads
  • All AI Labels (including custom labels)
___________________________________________________________
📊 Open & Reply Rates – Now in %
Your campaign dashboard now shows
Open and Reply Rates in percentage
, making it easier than ever to identify high-performing campaigns at a glance.
___________________________________________________________
📨 DFY Mailboxes – Domains, DKIM, DMARC, SPF… Done!
You can now
purchase domains and mailboxes (Google & Microsoft)
directly from ReachInbox—with
automated setup
for DKIM, DMARC, and SPF. No more jumping through hoops to get email deliverability sorted!
___________________________________________________________
🗂️ Campaign Archives – Stay Focused
Tired of sifting through old campaigns? You can now
archive completed, paused, or draft campaigns
to keep your dashboard clean and focused. Active campaigns will stay front and centre.
___________________________________________________________
⚡ Bulk Actions in Campaign Dashboard
Take control of your campaigns faster with new
bulk actions
:
Delete, Pause, Resume, or Archive multiple campaigns at once!
___________________________________________________________
🤖 AI Replies (Beta)
We’ve launched
AI Replies
, a huge step forward in ReachInbox’s AI toolkit.
  • Set up your business details and generate
    intelligent response drafts
    in Onebox.
  • Auto-generates replies
    and stores them as a draft for leads marked "Interested" (manual trigger for others).
  • The long-term vision? Fully automated replies that
    book meetings
    for you. Yes, really.
Currently in Beta—try it out and tell us what you think!
___________________________________________________________
🔌 Workspace-Specific Webhooks & APIs
Every workspace now gets its own
API Key and Webhook Settings
, enabling:
  • Cleaner, more secure integrations
  • Better management across multiple clients
  • No more conflicts from the old single-workspace setup
___________________________________________________________
🛠️ Minor Improvements & Bug Fixes
  • ✅ Reduced minimum characters for names in mailbox setup; 1 character is now allowed, and last names are optional
  • ✅ Fixed duplicate entries in the Global Blocklist
  • ✅ Fixed spacing issues in Sequences and Onebox replies for some users
  • ✅ Error message now shows if an active campaign has no connected accounts
  • ✅ AI Reply Status now remains unchanged if manually set
  • ✅ Sidebar icons are now easier to click (larger hitboxes)
  • ✅ Reorganized campaign options for smoother setup
___________________________________________________________
🎉 Milestone Unlocked: 50,000 Campaigns!
We crossed
50,000 campaigns
created on ReachInbox! Here's to thousands more!
___________________________________________________________
💡 Got a Feature Request?
We’re building ReachInbox
with
you. Have an idea or feature in mind?
👉 Submit it on our public roadmap and help shape what comes next!
Let us know what you’re loving—or what you’d love to see next.
Onward,
Team ReachInbox
Lead Finder (1)
We're thrilled to announce the launch of Lead Finder, a powerful new feature in ReachInbox designed to streamline your lead generation process. With Lead Finder, you can effortlessly discover high-quality leads using advanced AI search and filters tailored to your specific needs.
Key Features:
  • Export Only Verified Leads
    : Lead Finder automatically verifies leads when you export them, ensuring you only reach out to valid leads, and letting you save on email verification costs
  • Advanced Search Filters
    : Refine your search by job title, location, department, industry, company size, revenue, and more to find the most relevant prospects.
  • AI-Powered Search
    : Leverage AI to simplify your search process by automatically applying filters based on your prompts, saving you time and effort.
  • Saved Searches
    : Save your preferred search filters for quick access in future campaigns, enhancing efficiency and consistency.
  • Bulk Export Options
    : Select and export leads in bulk and easily add them to existing campaigns or lead lists.
Bonus
: Any lead added through lead finder does not count towards your active contacts usage!
Experience the power of Lead Finder today and elevate your outreach campaigns to new heights. Discover your ideal leads with precision and ease!
We could not be more excited to see all of you try the Lead Finder and share your feedback!
Campaigns
  • Users can now add CC or BCC
    columns along with leads, enabling specific CC/BCC emails for each lead. Choose which step of the sequence should include CC/BCC. Read more about this game-changing feature here
  • Discard Unsaved Changes
    : Added an option to discard unsaved changes in sequences or campaign settings when switching sections.
  • Bulk Account Selection with Tags
    : Users can now add accounts to campaigns using tags, making bulk selection faster.
  • Stop Sending on Domain Reply
    : Users can now stop sending emails to any account where a lead from the same domain has already replied. Can be set up in campaign options
  • Positive Reply Email Notification
    : Get notified via email for any positive reply received. Can be set up at a campaign level.
Onebox
  • Email Replacement Warning
    : If a sending email associated with a lead has been deleted, Onebox now warns the user and offers an option to attach a replacement account.
Analytics & Performance
  • Faster analytics processing
    : Analytics for campaigns will load much faster now
Improved Navigation & UI
  • Added a horizontal scroll bar
    in the Leads section of Campaigns & Lead Lists for users not using a trackpad.
  • Adjusted icon spacing
    in the sidebar to enhance UI for smaller screens.
  • Bounce Count Column Repositioned
    : Now displayed before warmups in Email Accounts for better visibility. Added descriptions for each column.
Warmup
  • New Warm-Up Email Categories
    : Photography/Videography, and Media Creator were added as warmup email categories.
BCC
We’re excited to introduce Lead & Step Specific CC/BCC, giving you full control over who gets copied or blind copied in your email sequences. This feature enables greater customization, automation, and flexibility in your outreach.
How it works
  • Upload a lead list to a campaign with email address of your leads.
  • Add separate columns in the list with emails you'd like to CC or BCC for each lead
  • While creating a sequence, select the CC/BCC option next to each step and select which variable you'd like to use as CC or BCC.
  • Enable CC or BCC for each step where required
1. Smart Triggering & Automation
  • CC/BCC is applied only if provided in the lead list while uploading to a campaign.
  • If fields are blank, the system automatically ignores them.
  • CC/BCC recipients will be included only at the enabled steps.
2. Flexible Step-Level Control
  • Enable or disable CC/BCC for specific steps.
  • Keep CC/BCC for outreach emails but remove them from follow-ups.
  • Changing CC/BCC at later steps won’t affect previous emails or the email thread.
3. Manual Replies
  • You can choose whether to include CC/BCC in manual replies via a toggle in Onebox
4. Logging & Visibility
  • The campaign activity log tracks emails sent with CC/BCC.
  • You can view CC/BCC recipients for each lead and step.
What This Means for You
With Lead-Specific CC/BCC, you can now efficiently reach multiple stakeholders, automate team coordination, and customize outreach sequences without disrupting workflows.
Important Notes
  • Email credits will be deducted for every email sent via CC/BCC.
  • CC/BCC emails in Blocklist will not be included.
  • Global CC recipients (set at the campaign/account level) remain free and are not affected by this change. Global CC recipients will be included along with lead and step-specific recipients in CC/BCC
Start using this feature today and let us know your thoughts!
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