We've been busy building features that make your email outreach smoother and more effective. From AI-powered content scoring to smarter campaign management, here's what's new in your ReachInbox toolkit.

Gradually increase your daily email sends by your chosen increment until you hit your target daily limit. This helps establish a positive sending reputation with email providers, reducing the risk of being flagged while you scale up your outreach volume.

Filter leads based on their email verification status directly within campaigns.

Get your email content graded on spam words, length, personalization, and spintax usage before sending. The system provides replacement suggestions for detected spam words, helping you avoid spam filters and improve inbox placement rates.

Streamline your workflow with new bulk operations:

Edit email templates directly from your Onebox interface, eliminating the need to navigate to separate template management sections and speeding up your workflow.

Our system automatically analyzes your A/Z test variants based on your preferred metrics (reply rate, open rate, or click rate) and selects the best-performing variant. Less manual work, more winning campaigns.

Send your first email as text-only while keeping subsequent emails in HTML format. This improves deliverability for cold outreach by making initial contact appear more personal, with tracking enabled from the second email onward.

Enhanced email finding capabilities for website visitors, helping you identify and reach more potential leads from your website traffic.

When you pause or resume a lead, the system now creates an activity card showing exactly when these actions occurred, providing better visibility into your lead management history.

Added warning notifications in campaigns and email accounts when your email credits are running low, helping you avoid unexpected service interruptions.

The system now detects hidden formatting when you paste content into email sequences and warns you, preventing unintended styling from being included in your emails.

That's a wrap! These updates should make your email outreach smoother than your morning latte. Got questions? Our support team is standing by with answers on support@reachinbox.ai

🚀 ReachInbox Release Notes – May 17th, 2025 (v2.5.2)

We’re excited to roll out the latest updates to ReachInbox! From a more powerful Onebox to a lot of bugs being squashed, here’s everything that’s new and improved -

You can now see the unread email count for each label (e.g. Interested, Not Interested) inside Onebox

A new filter and icon help you identify leads still awaiting a reply from you. You can further filter these by AI labels like "Interested"

Sometimes campaign replies land in the Others tab due to sender address or subject changes. We now use an algorithm to detect and surface these for review, allowing you to move them to Primary

You can now directly add inbound leads from your Others tab into a campaign or lead list

Subsequence emails can now be prioritized to go out before emails to new leads

Webhooks now fire for in a thread, giving your integrations more control and precision

DMARC-related emails are now filtered out of the Others tab, keeping your inbox cleaner and more relevant

---

You can now connect new email accounts directly while creating or editing a campaign — no need to switch screens

We’ve resolved inconsistencies and visual glitches in Light Mode for a more seamless interface

Admins can now view and manage workspace settings and billing from , not just "My Workspace"

You no longer need to go to Settings to delete templates — do it from wherever you are

---

Fixed a bug that incorrectly showed a daily limit of 1 when exporting email accounts

Resolved an issue where the unread count on the Onebox icon displayed incorrectly

Fixed an issue where excluded accounts or campaigns sometimes still showed up in Onebox

Refreshing DNS status no longer incorrectly updates verification status

Fixed a bug that caused Global Analytics to only show analytics for the first 50 campaigns in a workspace

For some users, move to subsequence did not work as intended → this has been resolved.

---

We’re always working to make ReachInbox better for you. Have feedback or ideas? We’d love to hear them here. Thanks for being part of the journey – and stay tuned for even more exciting updates soon!

— The ReachInbox Team 💙

We’ve made ReachInbox smoother, smarter, and more transparent than ever. Here’s everything that’s new and improved – and trust us, there’s a lot to get excited about!

Our biggest release yet! Now you can identify inbound website visitors and automatically add them to your campaigns. Capture warm leads right from your site and convert them effortlessly.

Clean your lead lists with confidence. ReachInbox now supports in-app email verification – including powerful catch-all validation – so you’re getting the most out of your leads. Better deliverability, better results.

Let your outreach run on autopilot. Your emails will now be sent evenly and randomly across your schedule for improved deliverability – no manual tweaking required.

Need to revisit an old thread? You can now view, manage, and unarchive emails with ease, right from your inbox.

Speed up your replies with dynamic templates. Use variables in Onebox and preview your emails to make sure everything looks just right before sending.

Upgrading your Lead Finder plan is now a breeze – do it directly from within the app in just a few clicks.

✨

Want better visibility into your outreach? You can now see exactly how many emails are left to send at each step of your campaigns.

We’ve added icons and clearer descriptions to make choosing the right plan even easier. “Check Invoice History” has been renamed to “Manage Billing and Payment Methods” for greater clarity.

🛠️

You can now create up to 10 custom labels (up from 5) to better organise your replies in Onebox

Our search logic has been fine-tuned to prioritise locations with more available contacts – giving you even more relevant results.

We resolved a false security flag from Norton – our visitor pixel is now fully whitelisted and 100% safe to use.

---

💬

We’re always working to make ReachInbox better for you. Have feedback or ideas? We’d love to hear them here. Thanks for being part of the journey – and stay tuned for even more exciting updates soon!

---

Here's what we've been cooking the past week 🧑‍🍳

You can now save campaign schedules as reusable templates. Easily apply these templates across multiple campaigns, saving valuable time and effort. Note: Templates are workspace-specific.

Sequence previews now support viewing different leads instead of just the first on your list. Refreshing the preview will show how variables perform across various leads before your campaign begins.

We've updated Warmups from HTML-only format to MIME, a standard that combines plain text and HTML formats. MIME provides a neutral and optimal solution, enhancing your long-term email deliverability.

You can now schedule email replies for future delivery directly within Onebox. Respect your leads' local time and eliminate manual reminders. Please note: only one scheduled reply per email thread is allowed.

Automatically unsubscribe leads using trigger words. For example, set keywords like "STOP" or "Unsubscribe" to quickly manage your subscription lists effectively.

Quickly identify email accounts and campaigns without assigned tags using our new filter option. Managing and assigning tags is now faster and simpler.

We’ve introduced a new API endpoint that allows users to reply to leads directly through the Onebox API, enhancing integration capabilities.

March was packed with powerful upgrades across the platform—from smarter filters to AI-powered replies. Here's everything we shipped this month to help you work smarter, move faster, and stay organized.

___________________________________________________________

Managing leads just got a whole lot easier. We've added in the Lead section so you can zero in on exactly who you want to follow up with.

Here’s what’s new:

___________________________________________________________

Your campaign dashboard now shows , making it easier than ever to identify high-performing campaigns at a glance.

___________________________________________________________

You can now directly from ReachInbox—with for DKIM, DMARC, and SPF. No more jumping through hoops to get email deliverability sorted!

___________________________________________________________

Tired of sifting through old campaigns? You can now to keep your dashboard clean and focused. Active campaigns will stay front and centre.

___________________________________________________________

Take control of your campaigns faster with new :

Delete, Pause, Resume, or Archive multiple campaigns at once!

___________________________________________________________

We’ve launched , a huge step forward in ReachInbox’s AI toolkit.

Currently in Beta—try it out and tell us what you think!

___________________________________________________________

Every workspace now gets its own , enabling:

___________________________________________________________

___________________________________________________________

We crossed created on ReachInbox! Here's to thousands more!

___________________________________________________________

We’re building ReachInbox you. Have an idea or feature in mind?

👉 Submit it on our public roadmap and help shape what comes next!

Let us know what you’re loving—or what you’d love to see next.

Onward,

—

We're thrilled to announce the launch of Lead Finder, a powerful new feature in ReachInbox designed to streamline your lead generation process. With Lead Finder, you can effortlessly discover high-quality leads using advanced AI search and filters tailored to your specific needs.

: Any lead added through lead finder does not count towards your active contacts usage!

Experience the power of Lead Finder today and elevate your outreach campaigns to new heights. Discover your ideal leads with precision and ease!

We could not be more excited to see all of you try the Lead Finder and share your feedback!

We’re excited to introduce Lead & Step Specific CC/BCC, giving you full control over who gets copied or blind copied in your email sequences. This feature enables greater customization, automation, and flexibility in your outreach.

With Lead-Specific CC/BCC, you can now efficiently reach multiple stakeholders, automate team coordination, and customize outreach sequences without disrupting workflows.

Start using this feature today and let us know your thoughts!

Hey ReachInbox Fam,

We’re thrilled to roll out a powerful new feature: Custom Labels with AI Tagging! 🎉

What’s New?

Now you can create personalized labels that are perfectly tailored to your unique workflow. Thanks to AI Tagging, organizing and managing replies has never been easier.

Why This Feature is a Game-Changer

With Custom AI Labels, you’re in full control of how your inbox is organized. Here’s what you can do:

Create Your Own Labels: Design custom labels that suit your needs, your way.

AI-Driven Tagging: Let AI do the heavy lifting! Incoming replies are automatically labelled based on the rules you set.

Complete Customization: Tailor your labels with:

This means less manual work, more organization, and a smoother workflow—all powered by AI.

Who Can Use This?

Custom AI Labels are available now for all users. Start leveraging this feature today to supercharge your email management!

Learn More about Custom Labels here

💬 We Want to Hear From You!

Your feedback is invaluable to us. Try it out and let us know what you think!

We’ve rolled out some exciting updates to make your experience even better! Here’s what’s new:

Easily identify email providers at a glance! Icons are now displayed next to each lead, showing whether their email belongs to Google or Outlook. (More providers coming soon!)

No more guesswork! When a lead bounces, you can now see the specific bounce reason directly in their activity log.

Track performance like a pro! View the daily bounce count for each of your connected email accounts to stay on top of your email deliverability.

See the number of bounces occurring for each of email accounts daily.

Stay in control of your sequences! The sequence editor now indicates whether delivery optimization is enabled. You can quickly adjust your emails or disable the feature as needed.