S
Souhail Ads
Hi ReachInbox Team,
I’ve noticed a discrepancy with how profile pictures appear when sending emails through your platform. When I send emails manually using IMAP (not Google OAuth), the recipient sees my profile picture immediately, without needing to click or hover over it. However, when I send the same emails through ReachInbox using IMAP/SMTP, the profile picture is not visible right away—it only appears when the recipient hovers or clicks on the avatar.
Since I am using the same email setup and sending to the same recipients (my own Gmail accounts) in both scenarios, this issue seems specific to how emails are processed through ReachInbox. I believe this minor tweak would improve the user experience and maintain consistency with manual sending.
Proposed Solution:
  • Adjust the email sending behavior to ensure profile pictures are shown immediately upon email receipt when using IMAP/SMTP accounts.
  • Explore any technical adjustments to maintain consistency between manual IMAP sending and ReachInbox processing.
  • This feature would help users build trust with recipients and provide a seamless email experience.
Thank you for your attention to this matter!