Bounce Reasons/Types
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Will Vincent
There are many types of bounce, several of which are not fatal and should ultimately get retried; ie: mailbox full, vacation/out of office autoreply, etc.
Instead of just flagging bounced emails as bounced, it would be helpful to see the _type_ of bounce, whether fatal or not, and also report this via webhook. (Along with lead status, etc)
Rohan Shah
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Rohan Shah
Hey Everyone,
Thanks for the feedback here
You can now see the bounce reason for all bounced leads under the Lead Activity feature for each lead!
Read more about it here - https://reachinbox.canny.io/changelog/new-features-provider-icons-bounce-reasons-and-more
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Jonathon Grant
Agreed. This is critically important and helps avoid the loss of an otherwise valuable contact who may simply be out of town and checking email when they return.